Online Purchases of ZAGG Products
If, for whatever reason, you are dissatisfied with your purchase, follow the return directions in this Knowledge Base Article and submit a return request within 30 calendar days of purchase for a full refund, credit, or exchange, no questions asked. Due to the custom nature, ZAGG Custom Cases are not returnable and cannot be cancelled once you place your order.
For warranty issues, submit a claim from within your Account Manager at any time during the warranty period. A valid credit card is required. If required, return the original product to ZAGG within sixty (60) days. Customer may be responsible for any necessary return shipping charges.
Claims for damaged or missing items must be received within two business days of receipt of merchandise.
In-Store Purchases of ZAGG Products
If, for whatever reason, you are dissatisfied with your purchase, return it to the authorized ZAGG-branded retail outlet where you purchased the product within 30 calendar days of purchase for a full refund, credit, or exchange, no questions asked. Your original receipt will be required. For all returns, please remember to include any accessories, such as cables or dock adapters. Please do not include any non-ZAGG items or data, as ZAGG cannot be responsible for them.
